Elicit, analyse, and prioritise business requirements: Collaborate with stakeholders to elicit, document, and prioritise requirements.
Analyse and optimise business processes and systems: Analyse complex processes, systems, and data to identify improvement opportunities and efficiencies.
Plan and estimate analysis and development work: Provide initial estimates for effort, timescales, and dependencies for PBIs and analysis tasks.
Analyse and interpret data: Identify trends, patterns, and insights from data to inform business decisions.
Manage stakeholders and communication: Act as a liaison between stakeholders and the development team.
Contribute to solution design and validation: Participate in the design and validation of solutions, ensuring alignment with business needs and requirements.
Support change management: Assist in change management efforts by providing training and support to clients and end-users.
Drive process improvement and innovation: Identify opportunities for process improvements, efficiencies, and innovation.
Mentor junior BAs: Direct and mentor Level 1 Business Analysts.
Promote Agile adoption: Contribute to the adoption of Agile practices through active participation in Agile ceremonies.
Solve problems effectively: Proactively identify and resolve issues to protect delivery outcomes.

Proven experience as a Business Analyst or similar role.
Experience working as an analyst or service designer in the technology sector and/or regulated markets.
Strong understanding of modern software development methodologies and processes.
Experience working within both Agile and Waterfall frameworks, with the ability to adapt to different project approaches.
Proficiency with PBI ticketing/management tools such as Azure DevOps.
Excellent interpersonal skills with the ability to engage stakeholders of all levels internally and externally and present information in a way that promotes full comprehension.
Excellent time management skills, with the ability to manage multiple projects simultaneously.
Strong analytical and problem-solving skills.
Experience documenting business requirements, processes, and workflows.

Business Analyst – Tech

Key skills