Manage consulting practice to ensure engagements meet customer needs, business requirements, and future business growth objectives.
Support overall FIS objectives and revenue and profitability goals.
Define and execute consulting strategy, including team structure, service offerings, and market-aligned solutions.
Oversee consulting engagements to ensure high client satisfaction, loyalty, and delivery excellence.
Manage practice financials, including forecasting, profit and loss, and performance reporting to senior leadership.
Partner with sales, product, and relationship teams to support the full sales cycle and close consulting opportunities.
Optimize resource utilization across billable work, sales support and thought leadership initiatives.
Attract, develop, and retain consulting talent while ensuring flexible staffing for changing demand.
Build and maintain strong client and executive relationships to drive referrals and long-term growth.
Collaborate with peers across consulting practices to align resources to enterprise priorities.

Bachelor’s degree in business, law, or equivalent combination of education and experience.
Experience with system upgrades, software implementations, and consulting delivery.
Proven consulting leadership and practice management experience.
Strong financial, operational, and project management skills.
Ability to advise and influence C-level executives and senior stakeholders.
Strong analytical, communication, negotiation, and problem-solving skills.
Knowledge of financial services operations, regulatory environments, and risk management.
Adaptability, ethical judgment, and commitment to continuous improvement.
Willingness to travel at least 10%.
Relevant certifications or demonstrated expertise preferred.

Manager, Professional Services

Key skills