Build, edit, and publish digital content across the Boston Lottery website and mobile app, using the CMS platform.
Support timely execution of iLottery promotional launches, game releases, seasonal campaigns, and evergreen updates.
Own content scheduling and publishing calendars aligned to marketing and product initiatives.
Conduct QA testing across devices and browsers to validate accuracy, functionality, and rendering.
Assist in configuring and deploying personalized content and dynamic experiences within Bloomreach.
Support setup of web layers, targeted banners, and segmented content experiences.
Maintain templates, snippets, and reusable assets to improve efficiency and scalability.
Collaborate with analytics and marketing teams to monitor performance and recommend optimizations.
Serve as a key liaison between Aristocrat Interactive, Boston Lottery collaborators, and development partners.
Document updates, workflows, and change requests to ensure transparency and operational continuity.

Bachelor’s degree in Marketing, Communications, Digital Media, or related field (or equivalent professional experience)
2+ years of experience managing digital content within a web content management system
Experience working with enterprise CMS platforms (Sitecore or similar preferred)
Familiarity with Bloomreach Engagement or other personalization platforms is a strong plus
Working knowledge of web publishing standards, accessibility (WCAG), and digital QA processes
Strong organizational skills with the ability to manage multiple concurrent updates and campaigns
Comfortable collaborating with marketing, product, creative, analytics, and development teams
Outstanding attention to detail in a regulated, rule-focused environment
Basic understanding of HTML/CSS is a plus
Self-starter approach with strong problem-solving skills.

Digital Content Coordinator

Key skills