day-to-day onsite management of customer shortages and ad hoc demand
scanning and replenishment of bins to ensure minimum stock levels necessary to support stock availability
maintaining the delivery cycle to meet customer demand and contractual requirements
providing logistics support to the customer logistics team, including but not limited to booking stock in, kitting, issuing job cards, and performing cycle counts
acting as the first point of contact for customer stock queries, identifying issues, and referring complex queries to the correct team for resolution
running and working all reporting and variance sheets, providing appropriate updates and reports to internal and external customers, and inputting into KPI reporting as required
creating purchase orders to restock in case of shortages
complying with Boeing Distribution Services mission, values, quality systems, procedures, and ISO manual, and adhering to applicable policies for operating on the customer’s site
identifying and offering suggestions to improve efficiency
contributing to a positive and inspiring working environment
Requirements
3+ years of relevant work experience
Previous experience in a customer-facing role or direct interaction with external stakeholders
Experience working with logistics operations within a highly regulated field/industry
FLT qualifications are preferable
Solid Relationship building skills and customer service mindset
First touch points with the Aerospace industry
Ability to work in a fast-paced and complex environment