MHS GENESIS Training Specialist

Role Overview

• Provide Electronic Health Record (EHR) end user training to USCG clinic/sickbay staff, both virtually and onsite
• Assess newly assigned clinic/sickbay staff to determine training needs and assign MHS GENESIS/JOMIS solution suite role-based training tracks to end users based on the healthcare personnel requirements/responsibilities
• Verify that CG personnel can access DHA materials on CGOne network and notify Government Training Lead of access issues
• Provide workflow training support during deployment and sustainment phases of end-user adoption support
• Ensure that each user demonstrates the skills and the abilities to use the system in accordance with the criteria required to successfully perform his/her specific role within MHS GENESIS/JOMIS
• Educate end users on locating training and adoption resources
• Train end users (and assist ad-hoc) on the process of submitting MHS GENESIS/JOMIS trouble tickets and provide training issue resolution support
• Coordinate with designated clinic/sickbay representatives in filling end user training slots and strategically schedule training sessions to maximize resources and efficiently utilize training staff
• Leverage DHA EHR University and other DHA training, adoption, and optimization resources to improve training delivery to CG healthcare staff
• Design and develop curriculum content, coaching materials, and teaching aids as needed, compliant with CG Force Readiness Command (FORCECOM) policies and formats
• Maintain expertise on MHS GENESIS and associated supporting applications
• Assist with development and execution of a training approach that ensures all trainers and end users are educated and equipped with training materials to use routinely for sustainment training
• Review all training materials for accuracy and relevancy based on curriculum and workflow and provide recommendations to the appropriate office for updates
• Promote EHR optimization for each user’s role to support thorough, efficient documentation

Requirements

• A minimum of five (5) years’ experience in supporting computer information systems training, tools, software installs, and upgrades
• A minimum of two (2) years’ experience training personnel on Cerner Millennium Electronic Health Record or MHS GENESIS software
• Cerner Millenium training certification
• Strong interpersonal skills, effective verbal and written communication, and the ability to work professionally and effectively with stakeholders in a diverse community
• Fluency in verbal and written English and English medical terminology and the ability to read, write, speak, and understand English fluently
• United States (U.S.) citizenship
• Ability to obtain and maintain at a minimum a Tier 1 NACI background investigation
• Ability to obtain a Common Access Card (CAC) as required
• Ability to work professionally and effectively with stakeholders in a diverse community
• Understanding of the unique informatics architecture of the military
• Operational (deployment), clinical (i.e., RN or HM), and Electronic Health Record (EHR) system experience strongly preferred

Benefits

• competitive pay
• benefits and perks
• flexible work-life balance
• professional development opportunities
• performance and recognition programs
• comprehensive benefits package
• medical, dental, vision, life, and disability insurance
• voluntary benefit programs (critical illness, hospital, and accident)
• health savings and flexible spending accounts
• retirement 401K plan