Customer Support Advisor
United Kingdom
Full Time
3 weeks ago
$24,000 GBP
No Sponsorship
About this role
Role Overview
- Handle customer enquiries with patience and professionalism
- Manage post, emails, and records with accuracy
- Support claims submissions and resolve issues before they escalate
- Ensure confidentiality and GDPR compliance
Requirements
- Clear and confident communicator with strong listening skills
- Attention to detail and problem-solving ability
- Positive attitude and adaptability for both repetitive tasks and busy call days
- Previous customer service experience (claims/complaints handling is a plus)
Benefits
- 25 days holiday + bank holidays
- Holiday buy scheme
- Hybrid working
- Paid parking
- Modern office with excellent facilities
- Great transport links