Junior IT Governance Coordinator

Role Overview

• IT Reporting: preparation, collection, consolidation and submission to RBI/SB of IT reporting, key IT KPIs; constant analysis and control over KPIs; visualization and constant updating of KPIs on local dashboards
• Regular communication with RBI: participation in jour-fixes, implementation of updates; organization, preparation for, facilitation of Group IT Calls
• IT Audit Coordination: regulator, internal, external audit inspections
• Supporting IT vertical in IT controls compliance according to group policies and standards
• Supporting and implementing IT processes, standards, and policies of the Bank
• Identifying and documenting key business processes/workflows
• Developing a system-level view to ensure consistency of requirements
• Preparing technical documentation for approved decisions
• Collaborating with business owners to clarify their requirements for new or improved business processes/products
• Working with development teams to understand the impact of business decisions on processes/projects

Requirements

• Confident PC user; proficient in PowerPoint, Power BI, MS Office, Jira/Confluence; advanced MS Excel skills (handling large data sets, formula writing); ability to work with AI/GPT chats, etc
• Knowledge of standards such as ITIL, COBIT will be a plus
• Analytical thinking — risk analysis, auditing, process effectiveness evaluation
• Basic understanding of IT infrastructure and systems
• Attention to details and accuracy; ability to process large volumes of information without mistakes; strong written communication and document creation skills
• Organizational, facilitation and communication skills: ability to plan, organize, and manage time and tasks; proactive and results-oriented; ability to express thoughts clearly and listen actively
• Multitasking: readiness to handle multiple tasks simultaneously, self-organization, and switching between tasks without losing quality
• Interpersonal skills and emotional intelligence: flexible, adaptive approach to teamwork with a positive attitude; demonstrating empathy and tolerance
• Strong team player with the ability to communicate clearly

Tech Stack

• Switching

Benefits

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank.
• Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns.
• Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment.
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages.
• Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT security, leadership, agile, сorporate library.
• Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs.
• Career opportunities: we encourage advancement within the bank across functions.
• Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink. AI: building expertise and actively integrating into processes.
• Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes.