Serve as the primary technical lead for resolving all complex, escalated issues and critical errors related to PMP activation, delivery, and performance.
Provide expert-level diagnostics and support for platform setup, deal configuration, and bidder troubleshooting in DSPs (e.g., TTD, DV360, etc).
Lead internal, cross-functional projects aimed at scaling optimization strategies, improving operational efficiency, and integrating new commercial features.
Act as a trusted technical advisor in client-facing interactions, working closely with Account Managers to understand client business goals and translate them into effective programmatic strategies.
Conduct deep-dive data analysis to isolate the root cause of deal fluctuations, implementing rapid, corrective measures to stabilize and optimize campaign performance.
Investigate and resolve data inconsistencies and measurement discrepancies to ensure accurate and reliable reporting of deal performance and spend.
Execute structured tests to evaluate platform feature behavior and validate configuration changes. Translate test findings into actionable insights and develop robust best practices for internal teams.

3+ years of experience in programmatic advertising, ad operations, or ad tech account management, with a strong focus on PMP/Deals management.
Deep, hands-on understanding of the programmatic ecosystem, including DSPs and SSPs, and the intricacies of PMP interplay.
Proven expertise in data analysis and generating actionable insights from large datasets.
Proficiency with advanced Excel/Google Sheets and using business intelligence tools (e.g., Tableau, Looker).
SQL proficiency is a plus.

Demand Optimization Manager

Key skills