Senior Learning Consultant

Role Overview

• Build and maintain strong relationships with key stakeholders to understand and prioritize their needs, providing exceptional value and a positive consulting experience.
• Collaborate with stakeholders to create and execute detailed communication, training, and engagement plans.
• Provide change leadership using the Instructure Success Model to support client vision and institutional goals.
• Analyze data to align efforts with client objectives, track impact, identify challenges, and recommend targeted strategies for success.
• Mentor and motivate institution leaders, faculty, designers, and staff, inspiring educators to achieve measurable success with Instructure products.
• Customize deliverables to client use cases, goals, and plans; design and facilitate effective consulting sessions connecting product usage to best instructional practices.
• Follow up after sessions to monitor progress and ensure continued success.
• Work cross-functionally with Instructure teams and customers to optimize product usage across organizations.
• Tackle a variety of tasks to support client rollout while upholding internal procedures, security/privacy protocols, and institutional policies.
• Travel as needed to support on-site rollout and implementation.
• Understand business functions, identify support needs, and recommend additional consulting when necessary.
• Develop actionable insights and solutions using critical thinking, research, and problem-solving skills.
• Build capacity at client sites for sustainable success after the consulting period ends.
• Lead team subject matter experts, improve workflows, update documentation, support use of AI-driven knowledge base, and communicate changes effectively.
• Develop foundational knowledge of revenue, forecasting, and budgeting concepts.
• Serve as a liaison between dedicated and flexible learning consultant services.
• Update team resources in line with branding, style guides, and product updates.
• Project manage key team or departmental projects.

Requirements

• Minimum 5 years of Instructure product experience, with demonstrated ability to create engaging Canvas courses that are responsive, accessible, and inclusive.
• At least 1 year of experience with other Instructure tools.
• At least 1 year in an educational leadership position managing a team using an LMS for pedagogical purposes (more preferred).
• Experience leading change, building relationships, and driving technology adoption at a large organization.
• Minimum 1 year of professional development creation/delivery for educators.
• Minimum 3 years of teaching experience, including with digital learning environments.
• Current knowledge of technology adoption, professional development strategies, and edtech best practices.
• Impeccable executive presence and superior verbal/written communication and interpersonal skills.
• Strong creative thinking, problem-solving, and attention to detail; ability to elicit cooperation among stakeholders at all levels.
• Effective task prioritization and execution in high-pressure/ambiguous environments.
• Experience delivering high-quality professional presentations.
• Proactive and flexible approach to project changes and new challenges.
• Bachelor’s degree in Instructional Technology or equivalent required; Master’s in Educational Leadership or Instructional Technology preferred.
• Willingness to travel to client sites as needed, including possible extended on-site engagements.

Benefits

• Competitive compensation, plus all full-time employees participate in our ownership program
• because everyone should have a stake in our success.
• Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
• Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
• Comprehensive wellness programs and mental health support
• Annual learning and development stipends to support your growth
• The technology and tools you need to do your best work
• Motivosity employee recognition program
• A culture rooted in inclusivity, support, and meaningful connection