Key skills
Sales
About this role
Role Overview
- Provide support to clarify/resolve customer questions, complaints, and other needs.
- Analyze customer satisfaction to identify potential improvements.
- Monitor processes.
- Develop area KPIs and indicators.
- Process transactions (addition, modification, or deletion).
- Prepare reports.
Requirements
- Experience in post-sales for health plans/health insurance.
- Undergraduate studies in Administration, Commercial Management, or related fields (in progress).
- Basic Microsoft Office skills.
Benefits
- Dental coverage
- Home-office allowance
- Meal allowance
- Medical coverage
- Paid day off