Senior Business Sales Representative

Role Overview

• Responsible for inbound telesales of Comcast Company services to Small-to-Medium business customers.
• Deliver consistently high close ratios, higher revenue and multiple product business solutions.
• Meet / exceed sales targets & quotas by generating sales from inbound calls; follow-up with potential customers to sell Business Services products or services to small and mid-size businesses.
• Utilize knowledge of the latest products and services to promote the sale of bundled products and provide the optimal solution for the customer as well as articulate benefits of our products over other products.
• Stay abreast of competitive landscape and emerging technologies to best position Business Services in the marketplace.
• Identify improvement areas through a consultative process that would enhance our prospects ability to communicate more effectively both internally and externally to their customers.
• Leads customers through a consultative process to best meet their communication needs.
• Ensure Client Relationship Management (CRM) software is accurate and up to date on daily basis.
• Manage the customer relationship from initial call through close, to resolve on the first call or escalate appropriately.
• Provides testing and feedback to assist with deployment and adoption of new products, incentives, systems and other changes introduced into the sales channel.
• Deliver best-in-class customer experience and represent Business Services in a professional and courteous manner to prospects and customers.
• Keep up to date on product knowledge, industry information, and competitive landscape.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Requirements

• High School Diploma / GED
• 2-5 Years relevant work experience
• Must be Highly Organized
• Quickly Learns and Adapts to Change
• Basic Understanding of Excel
• Strong Verbal and Written and Presentation (Video) Communication Skills
• Strong Product Knowledge/Technical Skills
• High Level of Integrity
• Ability to Manage a Longer Sales Cycle
• Funnel Management
• Fiber and Advanced Voice experience preferred
• CRM pipeline management strongly preferred
• Mobile sales experience preferred
• Sales experience required

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Remote work options