Senior Growth Analyst – Physical Channels

Role Overview

• Lead growth initiatives for insurance sales in physical channels (point of sale
• POS), focusing on performance analysis
• Execute commercial initiatives and continuously improve the sales funnel
• Identify opportunities and monitor field operations
• Implement actions that drive conversion and results
• Analyze channel performance
• Track sales KPIs by store/region
• Identify variances, opportunities, and key performance gaps
• Support the development of diagnostics and action plans
• Execute growth initiatives
• Implement commercial campaigns and in-store incentive actions at the POS
• Support the creation and monitoring of sales playbooks
• Monitor results and recommend adjustments
• Manage and optimize the funnel
• Oversee the end-to-end sales funnel
• Identify conversion drop-off points and potential operational failures
• Propose data-driven improvements
• Interface with field teams. Work closely with commercial teams to understand day-to-day challenges
• Collect structured feedback on tools and processes
• Support the dissemination of best practices
• Interface with internal departments
• Organize and route requests to product and technology teams
• Monitor developments and validate operational impacts
• Management and monitoring routine
• Support performance rituals (reports, analyses, forums)
• Ensure consistency and quality of data and metrics

Requirements

• Experience with physical channels, retail, or commercial operations
• Strong analytical skills (data interpretation, funnel, performance)
• Organized, structured profile with high execution capability
• Good communication skills for interacting with field teams
• Proactive in identifying problems and suggesting improvements

Differentials:

• Experience with financial products or insurance
• Experience with distributed operations (stores, franchises, field)
• Experience with sales funnel analysis

Benefits

• Choose the ideal benefit for you and your dependents via a digital platform with multiple categories such as gym, meal and grocery vouchers (VR, VA), pharmacy assistance, health insurance, dental care, and life insurance;
• Company mobile phone. Yes, a brand-new smartphone for you!
• Unlimited voice and data plan! Yes, unlimited! On the best mobile network, even faster with Vivo 5G!
• Exclusive Vivo offer with special discounts on landline, broadband, TV and apps;
• Eligible to receive an annual bonus or PPR (Profit Participation Program);
• Plan your future through a private pension plan;
• Have children? You’ll be entitled to a subsidy to help cover school, daycare or nanny expenses;
• Work in an environment that respects your personality, dress style and authenticity. #VemdeVocê
• Work remotely up to 2 days per week. #Mobility
• Flexible working hours;
• Enjoy a day off to celebrate your birthday;
• Participate in one of the largest corporate volunteering programs and help make an impact;
• Benefit from our Educational Development Program offering partnerships with educational institutions at discounts, as well as certifications and online courses;
• Accelerate your career through our Internal Recruitment Program, in Brazil or abroad — we are present in over 17 countries! #VivoMinhaCarreira
• Access a range of initiatives to improve your physical, emotional and social well-being! We have #VivoBemEstar to encourage healthy habits and better quality of life, offering employees access to nutritionists, psychologists, social workers, telemedicine and more!
• All our vacancies are open to persons with disabilities and/or rehabilitated individuals. We have a culture that values diversity, differences and people's potential! #VivoDiversidade #VemPraVivo

Important: The only way to participate in Vivo's selection processes is through the company's pages on the Gupy platform https://vivo.gupy.io and there is no fee to participate or to be hired.