Supports the District Loss Prevention Manager and Store Management by executing core responsibilities
Focused on acting as a visual deterrent to prevent potential loss/dishonesty
Wearing a body worn camera
Supports a positive customer shopping experience in the store
Maintains a strong store partnership with store teams and loss prevention
Exercises sound judgment in decision-making
Ensures their safety, the safety of others, and the protection of the Company brand
Adheres to Company policies and maintains and supports Company culture and values
Acts as a visual deterrent to prevent potential loss/dishonesty
Greets customers appropriately, demonstrates courtesy and respect
Establishes and maintains a position at the front of the store or in a department
Responds to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
Observes and reports any suspicious behavior or critical incidents to LP or store management
Performs a closing safety sweep of the store with a member of management
Adheres to all Company Policy and Procedure
Documents required incidents in AIIM Case Management
Performs other duties as assigned

Loss Prevention Customer Service Associate

Key skills