Account Manager – Specialty Account Manager

Role Overview

• Responsible for representing TEPEZZA to physicians and health care professionals
• Establishing product sales, and performing total territory account management
• Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals
• Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
• Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members
• Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members
• Consistently meets or exceeds corporate sales goals
• Communicates territory activity in an accurate and timely manner as directed by management
• Drive product demand among targets through education on disease state and product information
• Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results
• Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines
• Coordinate between accounts and relevant Amgen field teams to support full range of account needs
• Educate healthcare professionals and office staff on site of care options
• Attends medical congresses and society meetings as needed
• Manages efforts within assigned promotional and operational budget
• Maximizes use of approved resources to achieve territory and account level goals
• Successfully completes all Company training classes
• Completes administrative duties in an accurate and timely fashion
• Functions as a contributing member of a high-performance team
• Perform such other tasks and responsibilities as requested by the Company

Requirements

• Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience
• Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred
• Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred
• Site of care and reimbursement experience strongly preferred
• Experience working with institutions and integrated delivery networks preferred
• Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs
• Approximately 50% travel (may vary by territory), including some overnight and weekend commitments
• Proficient in Microsoft Office
• Professional, proactive demeanor
• Strong interpersonal skills
• Excellent written and verbal communication skills

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
• Group medical, dental and vision coverage
• Life and disability insurance
• Flexible spending accounts
• A discretionary annual bonus program
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible