Close incoming sales opportunities, selling the benefits of the products to ensure that short term goals, objectives and quotas are met
Assist customers with order placement, providing product information and advice related to products and services that best suit the customers’ needs
Ensure that products, services and solutions recommended to clients will fulfill their needs
Offer a high level of service meeting our department key metrics for Sales, Quality and Productivity
Ability to overachieve on daily and monthly targets
Recognize, document and escalate customer issues or trends following appropriate communication and escalation channels where required
Maintains product knowledge by attending training workshops and keeping up to date on product material
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field
Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply
Strong time management skills and motivation to exceed expectations
Enjoy working in a fast-paced environment and be able to balance multiple tasks at the same time
Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
Excellent verbal and written communication skills in English and the language of supporting market

Inside Sales Specialist

Key skills