The Sales Process Architecture Solution Architect partners with HP’s Seller Experience & Enablement, IT, Sales, and Analytics teams to design and evolve scalable, intuitive processes and enabling capabilities that improve how sellers work every day.
This role focuses on the Lead-to-Opportunity (L2O) lifecycle and the core sales execution operating system, such as, account planning, opportunity planning, pipeline hygiene, and QBR/operating cadence.
Translate seller and sales leader needs into standardized sales motions and process designs (e.g., lead qualification, opportunity creation, stage progression, account planning, opportunity planning) that improve clarity, reduce manual effort, and streamline execution.
Define and reinforce an execution operating system by embedding process guardrails, pipeline hygiene expectations, and QBR/operating cadence into seller experiences to balance simplicity, consistency, and scalability.
Partner with IT to define and deliver process-enabling capabilities across platforms such as CRM, sales engagement/enablement tools, workflow orchestration, and analytics by providing business requirements, process/role/policy designs, and L2O definitions (data, stages, approvals, validations, and downstream impacts) to guide the technical architecture and build.
Validate implemented solutions through design reviews, stakeholder walkthroughs, and UAT to ensure the delivered experience meets business intent.

Recommended Bachelor’s or Graduate degree in Business, Engineering, Information Technology, Computer Science, or related discipline; or equivalent professional experience.
Typically 7–10 years of experience in sales operations/process design, seller enablement, business systems analysis, product ownership, or solution consulting within a global organization, with demonstrated partnership with IT teams delivering CRM and sales execution capabilities.
Sales Process Architecture & Operating Cadence
Lead-to-Opportunity (L2O) Process Design (lead qualification, routing, acceptance, creation)
Account Planning & Territory/Portfolio Strategy Enablement
Opportunity Planning, Stage Governance, and Pipeline Hygiene
QBR / Operating Cadence Design, KPI Definition, and Performance Insights
CRM Data Quality, Required Fields, and Measurement (conceptual understanding)
Technology Enablement (Partnering with IT)
CRM & Sales Enablement Platforms (functional expertise; ability to translate needs into requirements)
Requirements Elicitation & User Story Writing (including acceptance criteria)
Process-to-System Traceability (process maps to data, fields, workflows, and reporting)
Solution Verification & Testing Collaboration (UAT planning, test scenarios, defect triage)
Data Quality, Controls, and Compliance Awareness (partnering with security/privacy as needed)

Solution Architect – Sales Process Architecture

Key skills