Senior Solution Architect

Role Overview

• Plays a critical role in shaping, framing, and communicating client solutions in the CIS Pre-Sales and Solutioning organization.
• Actively supports business development initiatives by leading the opportunity presales solution team and building robust, optimized, cost effective and victory-oriented solutions for CIS services.
• Works closely with sales and different CIS senior stakeholders onshore and offshore as well as directly with clients.
• Involved from Deal Qualification through Contract Signature, and for a limited period in the transition execution to provide continuity.
• Structures ambiguous client inputs into clear problem statements and outcome-orientated solution narratives.
• Translates customer business challenges into technically sound, commercially viable solutions.
• Helps align technical solution design to client-defined outcomes, value levers, and success metrics.
• Owns coordination of client requirements are analyzed and distributed for solutioning, without gaps or duplication.
• Designs the solution and ensures the relevant solution artifacts are completed in line with global process.
• Responsible for development of the end-to-end solution (Transformation, Transition and Run) covering multiple service lines and/or technology domains.
• Develops solution & response strategy, standard versus non-standard approach, aligned to the sales strategy.
• Clearly communicates to all bid team members.
• Works with cross-functional areas to define Price to Win and create pricing structures.
• Supports Tower Lead with 3rd parties’ direct engagements when needed.
• Contributes to proposal writing and guides the bid team on alignment to sales strategy, themes, and scoring mechanism, leveraging AI where possible.
• Leads the solution team in all client facing interactions.
• Reviews and inputs to the contract schedules, SoW, and SLAs among other documents, leveraging AI where possible.
• Supports Commercial Lead with negotiation of solution related schedules (SoW, SLAs, etc.).
• Leads solution team and ensures solution related deliverables are completed.
• Identifies and adds to the response and other capabilities that will bring value to the opportunity and/or show Capgemini capability.

Requirements

• 5 to 10+ years of experience in infrastructure services, presales, solution design, or service delivery roles
• Demonstrated ability to quickly learn new domains, synthesize complex information, and communicate clearly to both technical and executive audiences.
• Uses AI as a thinking partner to accelerate understanding of client environments, synthesize inputs, and improve solution quality
• Applies AI to draft, refine, and stress test proposal narratives, solution approaches, and value stories
• Demonstrates sound judgment on where AI assists versus where human expertise and decision making are required
• Strong written and verbal communication skills, with the ability to craft clear, outcome oriented narratives for client proposals and presentations.
• Comfortable presenting ideas at varying levels of depth—from executive storytelling to solution rationale.
• Able to articulate both transformational and managed services elements of deals.
• Strong writing skills, leveraging AI.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
• Company paid holidays
• Personal Days
• Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility