Solutions Sales Consultant

Role Overview

• Partner with Sales and Account Management throughout the sales cycle to provide functional and technical solutions, ensuring the right solution is aligned to the right customer.
• Serve as the technical lead and subject matter expert on Aven Hospitality products, capabilities, and requirements.
• Translate business requirements from hospitality clients into technical solutions that clearly demonstrate value and return on investment (ROI).
• Scope and document the technical requirements of sales opportunities in the Customer Onboarding Plan (COP) or Blueprint document.
• Support customer onboarding by providing functional and strategic advice to ensure successful solution adoption.
• Assist in RFP responses and technical documentation, ensuring accuracy, clarity, and compelling solution positioning.
• Maintain a deep understanding of product capabilities, configuration options, and alignment with Aven Hospitality systems.
• Stay current on hospitality industry trends, standards, and emerging technologies to support effective solution positioning and differentiation.
• Lead and support discovery sessions to understand customer business objectives, operational challenges, and functional requirements.
• Deliver tailored solution presentations and product demonstrations aligned to customer use cases and desired outcomes.
• Communicate complex technical concepts in clear, business‑focused language to both technical stakeholders and executive audiences.
• Collaborate closely with Sales, Solution Engineers, Solution Architects, Product, and Enablement teams to ensure consistent solution messaging and execution.
• Share customer feedback, competitive insights, and field learnings to support continuous improvement of products and sales effectiveness.
• Adhere to global pre‑sales standards, methodologies, and value‑based selling practices.

Requirements

• 7+ years of experience in Hospitality Technology and Distribution industry, including 4+ years of Sales Engineering or Solutions Consulting experience.
• Bachelor’s degree in Technology, Engineering, Hospitality Management, or relevant experience.
• Background in SaaS software technologies.
• Comprehensive knowledge of hospitality tech ecosystems—such as CRS, PMS, RMS, channel management, integrations, and data platforms.
• Demonstrated expertise with SOAP/REST APIs is strongly preferred.
• Working knowledge in Project Management.
• Proficiency in Digital Marketing measurement and analytics, including Google Analytics and Google Tag Manager.

Tech Stack

• SOAP

Benefits

• Very competitive compensation
• Generous Paid Time Off (25 PTO days)
• 8 Hours of Volunteer Time Off (VTO)
• We offer a comprehensive medical, dental and Wellness Program
• 12 weeks paid parental leave
• An infrastructure that allows flexible working arrangements
• Formal and informal reward, recognition and acknowledgement programs
• Lots of fun and engaging employee development events