Complete accurate and timely estimate and documentation reviews through our main technology platforms: XactAnalysis & Xactimate, Claims Connect & Mobile Claims, Validate, CMS, Mitigate, and other estimating/claim management platforms and software.
Work focused on accuracy, speed, and customer service.
Assist with the support of the department and network during a catastrophic event.
Communicate directly with franchisees and insurance carriers to ensure requirements are met.
Coach franchises on opportunities to improve estimating and documentation performance.

High School Diploma or GED
Bachelor’s degree or equivalent experience in insurance claims or related field
One plus years of experience with document review or similar analytical job experience.
Experience serving in a customer service role (preferred)
One plus years of experience with industry estimating/estimate review (preferred)
Two plus years of experience in the restoration industry regarding water mitigation, mold remediation, lead, and asbestos abatement, contents cleaning, contents packing, structure cleaning, and reconstruction (preferred)
Proficient use of Microsoft Office applications (Outlook, Teams, OneDrive, SharePoint, Forms, PowerPoint, Word, Excel)
Knowledge of estimating platforms: Verisk, CoreLogic, Symbility, and other estimating software

Reviewer, QA Analyst

About this role