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Customer Service Representative, Scheduler at THECOOLGUY CO. | JobVerse
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Customer Service Representative, Scheduler
THECOOLGUY CO.
Website
LinkedIn
Customer Service Representative, Scheduler
Queen Creek, Arizona, United States of America
Full Time
1 week ago
$18 - $20 USD
No Visa Sponsorship
Apply Now
Key skills
Communication
About this role
Role Overview
Handle inbound customer inquiries via phone, email, or chat
Identify customer needs and assist with product information
Strategically schedule technician teams
Conduct outbound calls for job follow ups
Utilize software to document customer interactions
Identify and escalate priority issues
Review and close out jobs by ensuring accuracy
Requirements
Strong communication skills in English
Spanish a plus
Solution-oriented and proactive
Ability to analyze customer needs
Comfortable with multi-tasking in high demand environments
Detail oriented, punctual, and dependable
Ability to work well with others
Benefits
Competitive pay
Supportive work environment
Paid sick time
Apply Now
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