Credit Controller

Role Overview

• Maintain a realistically low incidence of bad debt
• Consistently meet and maintain KPI’s (collections, bad debt, dso’s and query targets)
• Works with a minimum of direction on collections for an important ledger, possibly key accounts
• Anticipates developments, and identifies accounts that will require special attention
• Handles disputed accounts and negotiate to bring payment into line with terms
• Undertakes complex reconciliations, and compiles documentation for legal action
• Maintains accurate individual measurement and performance statistics
• Obtains sufficient information to assess the risk of new and existing customers
• Works within guidelines and reports to the AR Team Leader
• Close liaison with business units, internal and external clients, the focal point being timeous collections and query resolution
• Provide accurate advice on debt management, queries, VAT issues etc
• Involvement in the reconciliations analysis of ledger accounts and billing history
• Liaise with billing on Credit Control queries, through to prompt resolution
• Ensure all relevant details are provided for the “collection package” delivered to the market for collection
• Liaise with current service provider, claims handlers and others on outstanding collections
• Undertake ad-hoc responsibilities as required

Requirements

A vacancy has arisen for a Credit Controller’s for the Accounts Receivable (AR) team. Preference will be given to suitable applicants in line with the Company Normalisation Policy.Key Outputs:

• Maintain a realistically low incidence of bad debt
• Consistently meet and maintain KPI’s (collections, bad debt, dso’s and query targets)
• Works with a minimum of direction on collections for an important ledger, possibly key accounts
• Anticipates developments, and identifies accounts that will require special attention
• Handles disputed accounts and negotiate to bring payment into line with terms
• Undertakes complex reconciliations, and compiles documentation for legal action
• Maintains accurate individual measurement and performance statistics
• Obtains sufficient information to assess the risk of new and existing customers
• Works within guidelines and reports to the AR Team Leader
• Close liaison with business units, internal and external clients, the focal point being timeous collections and query resolution
• Provide accurate advice on debt management, queries, VAT issues etc
• Involvement in the reconciliations analysis of ledger accounts and billing history
• Liaise with billing on Credit Control queries, through to prompt resolution
• Ensure all relevant details are provided for the “collection package” delivered to the market for collection
• Liaise with current service provider, claims handlers and others on outstanding collections
• Undertake ad-hoc responsibilities as required

Qualifications

• Minimum of 3 years in a credit control experience as well as 2 years exposure in reconciliations
• Experience & exposure in a Service or FMCG environment (Banking Sector, Retail Sector , Shoprite, Edcon , Eskom and PnP etc.) is essential as it is key accounts and on an open item system
• Proven working knowledge of accounting system (Credit Management 1,2,3)
• Strong computer skills in Microsoft Office applications (i.e., Word, Excel -Advance, etc.)

Qualities and Attributes

• Excellent understanding of Accounts Receivable, Sales and Operations procedures
• Must possess initiative and work without supervision
• Attention to detail
• Ability to maintain a high level of accuracy
• Ability to think critically

Benefits

Are you interested? Here's what you can expect when you join us...

A number of benefits including:

• Subsidised Medical Insurance, Risk and Retirement fund

Employment Equity

Rentokil Initial believes in diversity and thus offers all employees opportunities and avoids discrimination in compliance with the Employment Equity Act. Our selection process will therefore give preference to suitably qualified Employment Equity candidates in order to to achieve our Employment Equity numerical targets.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!