Responsible for leading change management and communication efforts for the Risk Transformation Program
Partner with stakeholders to transform risk practices and culture
Develop and implement a comprehensive change management and communications strategy
Engage stakeholders, assess change impacts, and drive adoption for the program
Operationalize the change management plan across the program working with various teams
Revise and adjust the change management response based on expected change and outcomes
Monitor change management progress, addressing and adapting as required to deliver outcome
Ensure all change management activities are completed by the specified deadlines
Create, manage and execute strategic communications across the program

A minimum of 10 years’ experience in professional services organisation or professional customer services (ideal)
Demonstrated experience as a senior change manager, leading change management efforts for large-scale transformation programs (must have)
Demonstrated experience in cultural and organisational change programs (must have)
Strong knowledge of change management methodologies, tools, and best practices (must have)
Excellent verbal and written communication
Excellent time management skills
Excellent analytical and problem-solving skills, with the ability to identify and mitigate risks and drive effective decision-making
Demonstrated senior stakeholder management capabilities
Ability to work effectively across the organisation
Self-motivation with initiative, energy and drive to succeed.

Senior Change Manager

Key skills