Senior Director, Technology Advisory

Role Overview

• The Technical Program Manager is accountable for successful delivery of CXM's client accounts.
• Collaborate with client management and project management across dentsu's Data & Technology Strategy practice areas.
• Partner with the Solutions Team and Practice Area delivery leadership to define the vision and evolve the program management capability.
• Responsible for delivery across dentsu's end-to-end client lifecycle – from RFP response to client sunsetting.
• Works closely with Head of Technical Advisory Services, develops and evangelizes overall strategy and approach.
• Collaborate with Client Partner Leads to tailor engagement model frameworks and cross-service line approaches to client contexts for pitch decks, RFP responses and in-person pitches to prospective clients.
• Create or update story-based presentations to explain complex initiatives and problems.

Requirements

• 15+ years' experience delivering large transformations, complex, global, scaled client engagements with star brands in a professional services environment.
• Experience bringing diverse teams together to deliver stellar digital experience work.
• Program subject matter expert who is an accomplished delivery leader who has experienced global / complex roll-out and knows how to guarantee successful execution of strategic initiatives.
• Experience working in partnership with other professional services organizations in client contexts.
• Experience with Microsoft Dynamics and/or Salesforce.
• Proficiency in project management tools and methodologies.
• Ability to manage multiple priorities and work under pressure.

Benefits

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave