Account Manager, Member Relations

Role Overview

• Responsible for supporting departmental goals in their region for Virtuoso Member Agency engagement with products and services and preferred supplier production
• Partner with Member owners and managers, developing front-line advisors’ sales skills, product focus, marketing initiatives and sales activities to achieve sales goals with preferred suppliers
• Work cross functionally with employees across the company to deliver a range of products and services from Virtuoso
• Grow Member’s preferred supplier sales, achieving network revenue goals, and usage of Virtuoso.com
• Assist with marketing program utilization and participate in the execution of UKI and Global Virtuoso events
• Identify and develop new business opportunities
• Attend and participate in member conferences, meetings, and education programs
• Provide feedback to the management team with respect to critical matters and maintain an up-to-date Communications and Account Plan

Requirements

• Bachelor’s degree in business, Marketing, or related field highly desirable
• 4+ years of experience in account management or related experience
• 4+ years of travel industry experience
• Strong leadership ability
• Proven and effective contract negotiation skills
• Excellent verbal, written and presentation skills
• Ability to multitask, prioritize, and problem solve in a deadline driven environment
• Proficiency in MS Word, MS Excel, MS PowerPoint, and MS Outlook
• Ability to travel both domestically and internationally as needed to support Members and company objectives

Benefits

• Annual sales of (U.S.) $35 billion
• Provide exclusive amenities, rare experiences and privileged access for upscale clientele