Key skills
AI
About this role
Role Overview
- Ensure Qontoers have the right tools for IT support
- Manage onboarding and offboarding IT processes
- Maintain devices and inventory for smooth operations
- Support A/V and videoconferencing setups
- Improve documentation and automation processes
Requirements
- 1+ years of experience in IT support
- Proficiency in IT tools and hardware management
- Reliable in inventory and device management
- Customer care skills and empathy
- Experience in structured troubleshooting
- Proactive in learning and improving standards
- Fluent in English.
Benefits
- Unlimited access to the best AI tools