Key skills
LinuxOracleSQL
About this role
Role Overview
- Handle customer requests via Ticketing system or Email.
- Monitor the Organisation Infrastructure and Applications via Monitoring Tools and Emails.
- First level support to customer requests and acknowledge the request.
- Escalate alarms and issues on time to the next level.
- Report generation and updating to stakeholders of the organisation.
Requirements
- Bachelor of Engineering (Electronics or computer engineer)
- 0-1 years of relevant experience in Telecom/IT industry.
- Linux – Basic/Intermediate Level (CLI)
- SQL – Basic/Intermediate Level
- Knowledge of Database– SQL, ORACLE
- Basic Knowledge of Telecom (GSM, Mobile Networks)
- Basic Operating system, MS Office Application knowledge.
Tech Stack
- Linux
- Oracle
- SQL
Benefits
- 24*7 Shifts
- Work Mode WFO