Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions to new and existing customers/account base through a variety of inbound and outbound multimedia communications (e.g., telephone, email, fax, portals)
Effectively develops and manages trusted relationships for assigned customers/accounts
Promotes company options and solutions to customers on a regular basis
Identifies sales opportunities to deliver focused market/brand solutions to the customer resulting in increased market share, sales and margin for suppliers and maximizing value to the company
Consistently delivers revenue or profit that supports and drives the account/customer to meet financial sales metrics
Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology
Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities
Promptly and accurately responds to prospective or existing customer information requests
Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment
Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge
Working in a team environment, proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales and suppliers
Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions
Coordinates existing customer requirements for inventories, delivery lead time and unit prices
Requirements
Typically requires a minimum of two years of related experience
High School Diploma or equivalent
Possesses thorough knowledge of solutions or assigned products in a specific brand
Exhibits the ability to identify new qualified customers for inclusion in Avnet’s portfolio of smaller and less complex accounts
Intermediate knowledge of systems such as SAP, ERP, order management
Working knowledge of Excel skills allowing for problem solving, formulas, analysis, formatting and manipulation of data
Working knowledge of QuoteFX, SupplierWin, PowerPoint, WebEx
Tech Stack
ERP
Benefits
Generous Paid Time Off
401K and Pension Plan
Paid Holidays
Family Support (Paid Leave, Surrogacy, Adoption)
Medical, Dental, Vision, and Life Insurance
Long-term and Short-term Disability Insurance
Health Savings Account / Flexible Spending Account
Education Assistance
Employee Development Resources
Employee Wellness, Leadership Development and Mentorship Programs