Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions to new and existing customers/account base
Effectively develops and manages trusted relationships for assigned customers/accounts
Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities
Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment
Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge

Typically requires less than one year of related experience
High School Diploma or equivalent
Possesses knowledge of products or services typically for a specific brand or line of business
Exhibits the ability to deliver solutions for small and less complex accounts
Maybe required to occasionally travel to customer sites or attend training including some overnight travel
Beginning demonstrated knowledge of systems such as SAP, ERP, order management
Basic Excel skills, Microsoft office suite and Outlook

Inside Sales Representative

Key skills