About this role

Monitor daily payment operations including deposits, withdrawals, and funding workflows
Perform reconciliations between internal systems, banking partners, and payment providers
Investigate and help resolve payment exceptions, failed transactions, and operational discrepancies
Support operational workflows related to payment processing and settlement
Work with internal teams to escalate and resolve payment-related customer issues
Assist in maintaining documentation for payment operations procedures and workflows
Help improve operational efficiency by identifying opportunities for process improvements
Support operational readiness for new payment methods, partners, and product features

0–2 years of experience in payments operations, financial operations, fintech, or a related field
Bachelor’s degree in Finance, Economics, Business, Commerce, or a related discipline
Strong attention to detail and ability to work with financial data accurately
Analytical mindset with good problem-solving skills
Strong communication and collaboration skills
Ability to manage multiple operational workflows in a fast-paced environment
Interest in fintech, payments infrastructure, and financial services

Operations Associate – Payment Service Provider

Key skills