Inside Sales Consultant

Role Overview

• Manage a portfolio of clients to ensure their satisfaction, identify improvement opportunities and provide effective support, addressing commercial demands through consultative sales;
• Introduce yourself to new clients after credentialing through the support channels (written and phone);
• Actively contact clients to map performance and opportunities, carrying out negotiations and renegotiations;
• Work proactively to anticipate potential churn and take action to reverse it;
• Contribute actively to projects and continuous improvement initiatives with the goal of helping build the team;
• Ensure compliance with commercial agreements made with clients.

Requirements

• Minimum of 1 year of experience in Sales/Commercial area;
• Currently enrolled in or completed Higher Education;
• Experience with proactive, B2B client contact;
• Clear and effective communication;
• Proficiency in managing multiple channels;
• Ability to build and strengthen relationships with clients and the team;
• Skill to identify, analyze and resolve problems assertively;
• Resilience and flexibility to adapt to change with an entrepreneurial mindset.

Benefits

• Health and Dental Insurance
• Green Virtual Hospital: access to a multidisciplinary medical team, therapists and a health team available 24/7 in a fast and convenient way
• Meal Allowance and/or Food Voucher
• Sodexo
• Gympass
• Childcare Assistance
• for children up to 5 years and 11 months
• Life Insurance
• Transportation Voucher (for on-site positions only)
• SESC partnership
• Fixed Salary + Profit Sharing (PLR) (when requirements are met)
• Education Benefit
• Internal platform with access to books, podcasts, training and video lessons aimed at self-development (Studa and StoneCo Library)