Director, Shared Consulting Services

Role Overview

• Own and manage performance, health, and evolution of the shared consulting organization
• Ensure client engagements meet or exceed 5-Star experience standards
• Lead overall health and performance of the consulting organization
• Manage key delivery metrics, including utilization and client satisfaction
• Build and support consultant development and engagement initiatives

Requirements

• 8+ years of experience in professional services or consulting
• Demonstrated success leading high-performing teams
• Strong understanding of project delivery models and operational dynamics
• Experience modernizing service delivery including applying AI
• Hands-on leadership style fostering accountability and collaboration
• Comfortable operating in ambiguous environments with business acumen

Benefits

• health insurance
• retirement plans
• paid time off
• flexible work arrangements
• professional development
• bonuses
• 401(k) plan with an employer contribution