Acts as the primary resource for assigned, high profile providers and/or groups
Optimizes interactions with assigned providers and internal business partners
Monitors service capabilities and collaborates cross-functionally
Supports or assists with operational activities
Educates Medicaid providers as needed
Meets with key Providers at regular intervals
Manages the development of agenda, validates materials, and facilitates external provider meetings
Collaborates with Provider Enablement & Strategy on various tasks
Requirements
A minimum of 5 years' work experience in healthcare
Minimum of 3 years' experience in Medicaid Managed Care business segment environment servicing providers with exposure to benefits and/or contract interpretation
Working knowledge of business segment specific codes, products, and terminology
Travel within the defined territory up to 50-80% of the time