Key skills
SalesforceSAPCommunication
About this role
Role Overview
- Manage the full lifecycle of contracts for HCP consulting, clinical research, medical education, and special projects—from initiation through closeout
- Serve as the primary point of contact for HCPs and vendors, providing a professional, responsive, and concierge-level experience
- Coordinate closely with Legal, Marketing, CRMS, and other internal teams to ensure contracts, amendments, and work orders are accurate and executed on time
- Track contract milestones, obligations, and deliverables; maintain clear documentation and historical records
- Ensure accurate application of fair market value (FMV) and adherence to applicable laws, regulations, and company policies
- Support event operations related to HCP engagements, including: Vendor coordination (venues, labs, catering, travel, etc.) Budget estimates and sourcing options Cost reconciliation and on-time payment processing
- Monitor progress, compile data, and provide reporting to support planning and compliance
- Identify gaps or inefficiencies and proactively recommend improvements to processes, tools, or communication
- Contribute to special projects that support broader CRMS and commercial objectives
Requirements
- High school diploma or equivalent with 4+ years of relevant experience supporting contracts, operations, events, or cross-functional coordination
- Experience supporting contracts in healthcare, medical device, life sciences, or another regulated industry
- Familiarity with contract management systems (e.g., Salesforce, SAP, or similar)
- Advanced Excel skills (e.g., pivot tables, lookups)
- Event operations, executive support, project coordination, or "chief-of-staff–type" experience
- Experience working directly with customers, vendors, or high-touch external stakeholders
- Strong organizational and follow-up skills with the ability to manage multiple priorities in a deadline-driven environment
- Comfort working as a liaison across multiple functions and with external partners
- Confidence asking questions, tracking down answers, and proactively resolving issues
- Clear, professional communication skills (written and verbal)
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan