Customer Experience Representative, Change of Service

Role Overview

• handle diverse types of direct customer inquiries
• drive key business sales growth and revenue growth
• proactively address all customers' needs
• educate customers on products and services
• maintain a respectful, friendly, and professional demeanor
• demonstrate strong listening, verbal, and written communication skills
• work closely with peers and cross-functional teams
• maintain consistent and punctual attendance

Requirements

• motivated and enthusiastic
• sales-driven
• strong problem solving skills
• strong relationship building
• strong communication skills
• ability to thrive in a fast-paced environment
• flexible to work any assigned shift
• accountable and adaptable

Benefits

• 5% quarterly bonus
• uncapped commissions for meeting sales-related metrics
• best-in-class Benefits
• expert guidance and always-on tools