Support the X-Ray Systems business as a Field Service Engineer
Responsible for customer relationship management through technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites
Generate service revenue and adhere to state and federal regulatory requirements
Service laser printers, networks, CR & DR X-ray imaging equipment, radio fluoroscopy equipment, and other hospital equipment
Travel overnight and work from a home office
Provide exceptional customer service by adhering to customer entitlements and setting clear expectations
Operate under the required knowledge of State and Federal regulatory requirements
Perform all administrative duties within established and regulatory timeframes

Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred
2+ years of experience in diagnostic imaging or 4+ years of experience in the electronics industry, preferably in a field service environment
Knowledge of computers and networking; PC competency to include utilization of Microsoft Office Suite products
Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment
Ability to understand and utilize technical vocabulary to perform tasks according to either verbal or written instructions
Ability to read and interpret schematics and site drawings with minimal assistance
Ability to display strong organizational and multi-tasking skills, self-discipline, and autonomy to work independently in a high-pressure environment
Ability to adapt to changing work requirements in a complex, fast-paced environment
Ability to effectively operate in a team-driven environment and share knowledge to achieve assigned goals and objectives
Must have and maintain a valid driver’s license and driving record that is compliant with Fleet Policy.

Field Engineer

Key skills