Field Service Engineer I
Charlotte, North Carolina, United States of America
Full Time
2 hours ago
$95,000 - $110,000 USD
No Visa Sponsorship
Key skills
Communication
About this role
Role Overview
- Own system installs & commissioning — set up advanced microscopy platforms and train users to hit the ground running.
- Keep systems at peak performance — deliver expert preventive and corrective maintenance.
- Troubleshoot like a pro — dig deep into hardware/software issues and resolve them fast, onsite or remotely.
- Build strong customer relationships — deliver confident communication, clear training, and dependable support.
- Upgrade & optimize systems — calibrate components and implement performance‑boosting enhancements.
Requirements
- Bachelor’s in Engineering, Physics, Materials Science, Life Science, or similar.
- 3–5 years of field service experience with microscopy or analytical instruments.
- Skilled with multimeters, oscilloscopes, schematics, and Windows systems.
- Physically capable of working in tight spaces and lifting up to 50 lbs.
- Valid driver’s license, passport, and willingness to travel Monday–Friday.
- Bonus Points For Hands-on experience with AFM, SEM, fluorescence, or confocal microscopy.
- Strong workflow understanding of imaging software and calibration.
- Clean, methodical work habits and a love for continuous learning.