Leads a team of virtual Business Banking Healthcare Relationship Managers, providing strategic direction, performance coaching, and day-to-day leadership
Oversees the execution of strategy
Achieves business results, attracts new customers and/or grows existing customer relationships by coaching and managing to defined strategies and tactics
Develops and oversees the execution of account and sales plans
Manages risk/return and drives quality for new and/or existing clients
Identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks
Manages effective network of senior internal and external relationships
Focuses on bringing the full range of PNC's products and services to the client
Develops team members while monitoring progress against individual goals
Motivates and develops staff, including acquiring top talent and managing performance-based issues
Effectively plans, organizes, directs, analyzes and evaluates staff and processes
Requirements
Industry experience is typically 8+ years
At least 5 years of prior management experience is typically required
Higher level education such as a Masters degree, PhD, or certifications is desirable
Account Management
Business Banking
Client Prospecting
Coaching
Competitive Advantages
Credit Trading
Customer Relationships
Identifying Sales Opportunities
Negotiation
Results-Oriented
Conflict Management
Decision Making and Critical Thinking
Effective Communications
Managing Multiple Priorities
Sales Management
Selling
Benefits
medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match, pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service