Solar Account Manager – Phone

Role Overview

• Generate and qualify leads for residential solar through various channels, including referrals, marketing campaigns, and phone-based outreach efforts.
• Engage with prospective customers to understand their energy needs, assess their eligibility for solar, and present the benefits of our solar solutions.
• Conduct thorough virtual consultations and presentations to educate customers on the features of our solar products, including cost savings, maintenance, terms, and financing when applicable.
• Collaborate with internal teams, including operations and customer support, to ensure smooth processing of lease agreements and installations.
• Build confidence, generate excitement, and maintain consumer interest by using listening and negotiation skills when confronted with objections, skepticism, conflicts, etc. and counters with specific alternatives.
• Effectively manage full cycle sales process by maintaining accurate records of sales activities, customer interactions, and pipeline status using multiple Customer Relationship Management (CRM) software.
• Properly manage time to ensure prospecting activities, customer communications, project management duties, and virtual meetings are efficiently completed.
• Build and maintain strong relationships with customers, providing ongoing support and addressing any inquiries or concerns they may have.
• Stay updated on industry trends, regulatory changes, and competitive offerings to effectively position our lease products in the market.
• Achieve and/or exceed sales targets and key performance indicators (KPIs) set by the company.

Requirements

• Bachelor’s degree in Business, Marketing, Sales, or related professional experience is preferred.
• Experience with residential/direct to consumer sales and CRM software is preferred.
• Must have reliable transportation and flexibility to travel up to 25% of the time for quarterly training events, sales meetings and team events.
• Excellent communication and negotiation skills, with the ability to build rapport and trust with customers.
• Detail-oriented with strong organizational and time management abilities.
• Self-motivated and results-driven, with a passion for renewable energy and sustainability.
• Ability to manage multiple lines of consumer communication including but not limited to inbound/outbound phone calls, emails, video and online inquiries.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proven track record in sales, preferably in the energy/solar industry or related field.
• Proven ability to maintain and prioritize job related tasks.
• Proficiency Microsoft Office Suite (particularly Outlook and PowerPoint).

Benefits

• Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions.
• Robust support through Headspace and free mental healthcare visits for you and your dependents.
• Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services.
• Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools.
• Paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks.