Sales & Customer Success Intern

Role Overview

• Research target companies and identify relevant decision-makers across marketing, media, and procurement teams.
• Build prospect lists that support outbound sales campaigns.
• Assist with preparing messaging for cold email and LinkedIn prospecting.
• Conduct light market research to identify companies that could benefit from Guideline's product suite.
• Monitor database usage across client accounts to identify organizations approaching license limits or increased engagement.
• Flag potential upsell, renewal, or expansion opportunities for the Sales and Customer Success teams.
• Support account health tracking and help ensure customers are maximizing value from the platform.
• Maintain the accuracy and cleanliness of the company CRM (e.g., HubSpot, Salesforce).
• Remove outdated contacts, correct invalid emails, and ensure company records remain up to date.
• Assist with organizing sales pipeline data, updating opportunity records, and improving CRM reporting.
• Help track deal progress across the sales pipeline and ensure records remain organized.
• Assist sales reps in preparing materials for meetings, demos, and follow-ups.
• Assist with internal preparation for client meetings, renewals, and performance reviews.
• Help coordinate internal follow-ups and ensure action items from client conversations are tracked.

Requirements

• Applicants must be currently enrolled at a two-or-four-year college/university, and be a rising Sophomore, Junior or Senior.