Financial Systems Support Lead – Blackline Reconciliation System Manager

Role Overview

• Manage and lead the BlackLine administration team providing day‑to‑day system support for the Corporate Reconciliation organization.
• Ensure the effective operation, configuration, and ongoing support of the BlackLine platform, enabling timely and accurate balance sheet reconciliations.
• Partner with Corporate Accounting and Finance stakeholders to understand business requirements and deliver effective BlackLine solutions.
• Identify and implement system enhancements, automation, and process improvements to increase efficiency, strengthen controls, and improve user experience.
• Oversee BlackLine system administration, including account and reconciliation setup, templates, business rules, reporting, and user access management.
• Monitor system performance, reconciliation metrics, and control indicators to proactively identify risks, trends, and improvement opportunities.
• Serve as Truist’s primary point of contact with BlackLine, managing vendor relationships, support engagements, escalations, and roadmap discussions.
• Coordinate testing, validation, and deployment of BlackLine upgrades and new functionality.
• Ensure compliance with internal controls, audit requirements, and regulatory standards related to reconciliations and system access.
• Maintain system documentation, procedures, and training materials to support consistent and compliant platform use.
• Develop, coach, and manage the BlackLine administration team, promoting accountability, operational excellence, and continuous improvement.
• Collaborate with Financial Systems, Technology, Risk, and Audit partners to ensure BlackLine aligns with Truist’s broader control and systems environment.
• Act as a subject matter expert and trusted advisor on BlackLine capabilities, best practices, and optimization opportunities.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or equivalent education and related training.
• Ten years of relevant finance systems experience, preferably in the banking industry.
• Five years in an environment using integrated platforms, integrated data and governance platforms.
• Five years of leadership and supervisory experience.
• Excellent verbal, written and presentation skills, with the ability to define problems and persuasively present conclusions.

Benefits

• medical, dental, vision, life insurance
• disability
• accidental death and dismemberment
• tax-preferred savings accounts
• 401k plan
• no less than 10 days of vacation
• 10 sick days
• paid holidays