Sales Associate – Customer Service

Role Overview

• Arrive at work in a clean and proper uniform, and be clean and neat in appearance
• Greet customers in a friendly manner
• Understand all functions of the POS system
• Make change properly
• Be proficient in opening and closing a shift, including completing all paperwork
• Use credit card equipment
• Process all sales quickly and accurately
• Insure all items are properly stocked and priced correctly
• Read and follow directions
• Check in vendor delivery
• Assist in ordering
• Understand fuel inventory reports
• Clean and sanitize equipment and perform simple maintenance
• Keep store neat and clean, inside and outside
• Recognize problems and report them to management
• Project a positive attitude
• Responsible for all aspects of food operations and handling/storage of product
• Complies with all food handling guidelines to meet or exceed state/federal regulations
• Ensure a clean and healthy food service environment for our customers and associates by following proper cooking procedures and temperature holding temps
• Ensure that all food products are stored properly, rotated and code dated with expiration dates
• Ensure that all food products whether cooked or stored are held at proper temperatures
• Responsible for temperature testing food to ensure proper food safety and quality control
• Providing friendly and competent customer service
• Reporting for work in a timely manner when scheduled with regular and consistent attendance

Requirements

• Retail or guest service experience preferred
• Able to work the POS system efficiently
• Ability to read, write and perform math skills
• Must possess a positive, enthusiastic attitude
• Must be flexible with the ability to adapt to change when required
• Demonstrates excellent communication skills
• Must be well groomed and properly attired
• Must be able to work holidays, weekends, and any shift needed
• Must have reliable transportation and phone
• Must be able to communicate in English
• Able and willing to deliver friendly, courteous, and prompt customer service
• Able and willing to work cooperatively with other team members

Benefits

• Employee discounts on food and fuel
• Vacation after six months
• 401K and matching contributions
• Health, dental and vision insurance
• Short and long term disability insurance
• Life insurance
• A clearly defined path for growth
• On-demand pay with PayActiv (access to earned but not yet paid wages)