Version ControlSalesforceChange ManagementCommunicationSales
About this role
Role Overview
Support sales enablement and transformation projects by coordinating tasks, timelines, and deliverables
Support Salesforce-related initiatives by assisting with requirements gathering, evaluating process gaps or inefficiencies, proposing solutions, documentation, and testing activities
Assist with documenting sales processes, workflows, and procedures, including Standard Operating Procedures (SOPs) and job aids
Help prepare and maintain enablement materials, training content, and reference documentation for sales teams
Participate in project meetings, workshops, and working sessions to capture notes, actions, and follow-ups
Coordinate communication between stakeholders to ensure project updates and materials are shared appropriately
Assist with organizing and maintaining project documentation repositories and version control
Support user acceptance testing (UAT) activities by helping validate processes and documenting feedback
Gather feedback from sales stakeholders and stakeholders from other departments to support continuous improvement and adoption efforts
Track project tasks, milestones, and dependencies and escalate issues or risks as needed
Support change management activities related to sales process or system updates
Perform administrative and analytical support tasks assigned to support sales enablement initiatives
Perform all other duties as assigned
Requirements
Associate or Bachelor’s degree in Business, Operations, Marketing, or a related field preferred
Equivalent experience will be considered
Two or more years of experience in business support, project coordination, Salesforce administration, or related role is preferred
Strong understanding of basic Salesforce functionality and capabilities
Interest in sales processes, enablement, systems, or project-based work
Strong organizational skills with the ability to manage multiple tasks and priorities
Effective written and verbal communication skills
Ability to document processes and information clearly and accurately
Experience with MS tools, including Word, Excel, PowerPoint, Planner and Loop
Willingness to learn Salesforce workflows and sales enablement tools
Detailed-oriented with proactive and collaborative mindset
Ability to work independently while following defined guidance, templates, and standards
Ability to work as a member of a team, collaborating on tasks and projects with several individuals
Adaptable and comfortable working in a fast-paced, evolving environment