Installation, configuration, deployment, and maintenance of applications hosted on various middleware platforms such as IBM Microfocus Cobol, CICS, IBM WebSphere, Apache Tomcat, Java, JBoss, IBM Cognos, IIS, AWS containers, NDM, AWS Connect, LDAP and Kubernetes.
Troubleshooting and resolving issues related to middleware technologies using Dynatrace alerts/logs, IBM logs, Linux logs and Windows logs.
Creation of Root Cause Analysis of any P1 or P2 incident.
Ability to guide/train and document processes that are repeatable by the team.
Collaborate with cross-functional teams across the globe to ensure seamless delivery.
Requirements
Bachelor’s degree in engineering or a related field.
Minimum ten years working in a global environment supporting over 270 clients with various technologies.
AWS Certifications or equivalent experience working within AWS
Proficiency in middleware technologies including IBM WebSphere, Apache Tomcat, Java, JBoss, SFTP, FTP, Dynatrace, IIS, Basic Server Administration
Senior Level Hands-on experience with Windows and Linux server administration.
Proficient in AWS services, S3 buckets, EKS clusters, ECS clusters, containers, Kubernetes, and terraform scripting.
Basic knowledge of ServiceNow, Microsoft Teams, Sharepoint
Excellent communication and interpersonal skills.
Strong problem-solving abilities and have a quick learner mindset.
Ability to review server event logs, middleware SW logs, and Linux logs.
Tech Stack
Apache
AWS
Cognos
Java
Kubernetes
Linux
ServiceNow
Terraform
Benefits
On-call support may be required; coverage operates on a 24/7/365 basis