Conduct comprehensive assessments to identify clients' needs, including substance misuse issues, mental health concerns, housing barriers, and other challenges affecting their well-being
Develop individualized care plans in collaboration with clients that address their specific needs, goals, and preferences
Ensure plans are realistic, achievable, and aligned with available resources
Connect clients with appropriate community resources, such as substance abuse treatment programs, mental health services, medical care, and vocational training
Serve as a strong advocate for clients, ensuring their rights and needs are respected and met
Offer ongoing emotional support and guidance to clients, helping them navigate challenges, build resilience, and develop healthy coping mechanisms
Regularly assess clients' progress towards their goals, adjusting care plans as needed
Foster community integration by facilitating access to community resources, social activities, and peer support networks

Combination of education and 2 years of experience working with homeless populations to supplement our preference of a bachelor's degree in social work, psychology, counseling, or a related field
Valid driver's license and reliable transportation for home visits and client transportation
Previous experience working with individuals experiencing homelessness, substance misuse, or mental health challenges
Knowledge of trauma-informed care, harm reduction principles, and evidence-based practices in substance abuse treatment and mental health
Familiarity with community resources, housing programs, and support services for homeless individuals
Excellent communication and interpersonal skills, with the ability to establish rapport and trust with clients from diverse backgrounds
Strong organizational and time management abilities to effectively handle a caseload and meet deadlines
Empathy, patience, and the ability to remain calm and supportive in challenging situations
Proficiency in documentation and record-keeping.

Temporary Case Manager Team Lead

Key skills