People & Culture Leader

Role Overview

• Foster strategies aligning employee experience with the overall business objectives.
• Collaborate with executive leadership to facilitate organizational development and growth.
• Cultivate and promote a positive and inclusive workplace culture for a largely remote team.
• Measure, monitor, and enhance employee engagement, satisfaction, and well-being.
• Manage full-cycle recruitment processes independently and with external partners.
• Conduct engaging candidate experiences from sourcing through offer steps.
• Lead onboarding communications and partner with leaders to provide sound new hire experience plans.
• Identify retention risks and develop strategies to mitigate.
• Facilitate offboarding processes that address employee and organizational needs.
• Partner with leaders to guide and cultivate a high-performance culture.
• Manage performance feedback processes, communications, systems, and measurements.
• Partner with leaders to surface individual and group development needs.
• Identify development resource options that meet the needs of the organization.
• Foster a continuous learning environment to support career growth and skill enhancement.
• Provide guidance to managers on all facets of the employee experience.
• Serve as a sounding board and consult for employee and organizational topics.
• Collaborate with and coach managers in addressing individual and cross-organizational topics.
• Promote a collaborative work environment.
• Manage external salary market assessment processes.
• Evaluate and recommend salaries for existing and new roles.
• Identify opportunities to improve role and employee-specific compensation.
• Collaborate with Finance to administer benefit programs including medical, dental, ancillary, and retirement savings programs.
• Design, plan, and execute occasional in-person all company events in large venue environments.
• Understand and apply federal and state labor laws and regulations to ensure a compliant work environment.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• Proven experience as a People and Culture or Human Resources manager or director in a fast-paced and dynamic environment.
• Previous SaaS organizational experience with a mostly remote workforce is beneficial.
• Bias for positive energy and action, passionate, empathetic, resourceful and resilient.
• Exceptional interpersonal and communication skills – both written and verbal – with the ability to build a genuine rapport with employees.
• Sound project and program management skills.
• Strategic thinker with the ability to align People and Culture initiatives with business goals.
• Ability and desire to balance a role that requires leadership and individual contributor workstyles at varying times and to varying degrees on a regular basis.
• Self-motivated continuous learner who identifies ongoing learning opportunities for themselves.

Benefits

• Partner with Finance to administer benefit programs including medical, dental, ancillary, and retirement savings programs.
• Manage and continually evaluate the broker relationships for wellness and savings programs.
• Lead annual benefit plan evaluation and renewal including open enrollment.
• Serve as the primary point of contact for benefit programs, including the management of ongoing benefit educational communications.