Director, Fraud Detection

Role Overview

• Own and evolve Risepoint’s end-to-end fraud detection for the student lifecycle, ensuring strong prevention, detection, and mitigation practices that protect students, university partners, and the integrity of our programs.
• Serve as the central point of accountability for fraud risk across the organization.
• Establish and operationalize a unified fraud framework, including policies, controls, and response protocols, to drive consistency and scalability across teams and systems.
• Partner cross-functionally with technology, data, operations, compliance, and external vendors to define and implement scalable fraud detection capabilities and tools.
• Evaluate and guide the adoption of tools, platforms and data signals to strengthen fraud identification.
• Ensure appropriate data capture and visibility to support effective fraud monitoring and decisioning.
• Collaborate with operational teams to ensure consistent and effective fraud review and validation processes.
• Align fraud controls with business workflows to minimize friction while maintaining integrity.
• Continuously assess and improve processes to ensure efficiency and effectiveness across the student lifecycle.
• Define and operationalize fraud metrics, KPIs and reporting frameworks across the organization.
• Provide clear actionable insights into fraud trends, risks and performance at multiple organizational levels.
• Enable data-driven decision-making through structured visibility into fraud across the funnel.
• Stay ahead of emerging fraud trends, technologies and regulatory development. Translate external insights into actionable planning and continuous enhancements.
• Partner with university stakeholders to align on fraud prevention and remediation approaches.
• Serve as trusted advisor on fraud-related risks and mitigation strategies.
• Define scalable practices and shared standards that can be used across partners.
• Collaborate with legal and compliance teams to ensure fraud practices align with regulatory requirements.
• Establish governance frameworks for consistent and appropriate handling of fraud cases.

Requirements

• 8–12+ years of experience in fraud detection, risk management, or trust & safety, with a proven track record of building and scaling fraud programs in education, edtech, financial services, or other regulated industries (education strongly preferred)
• Strong experience translating complex fraud risks into scalable, technology-enabled solutions, including familiarity with fraud detection tools, data signals, analytics, and performance measurement frameworks
• Demonstrated ability to partner effectively with technology, operations, compliance, and external stakeholders (including clients or partners), with excellent communication skills and the ability to drive alignment and outcomes across a matrixed organization.

Benefits

• Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.