Oversees new hire onboarding and offboarding procedures including new hire paperwork, employee orientation, processing background checks, and ensuring all necessary credentials and paperwork are valid, accurate, and stored appropriately in the system of record.
Establish, organize, and maintain employee records, ensuring complete accuracy and confidentiality.
Performs regular audits by generating reports to ensure accuracy and compliance.
Coordinate with the recruitment, clinical, and other support staff to ensure employees are adhering to MGA policy as well as local, state, and federal standards.
Maintains Human Resources Information System records.
Works on day-to-day employee issues and enforces organization policies and practices.
Provides first-level support to new hires on basic benefits, payroll, and policy process queries.
Conducts relevant training of new hires.
Serves as a key resource for other departments regarding all aspects of People Operations.
Attains a high level of expertise, proficiency, and mastery of the subject matter associated with the role.
Supports and executes the mission, ethics, and goals of the company with a high degree of professionalism.
Performs all other duties delegated by the Director of People Operations.

High attention to detail and sense of urgency.
Provide “Best in Class” customer service to office team members and field staff.
Demonstrate ability to work in a fast-paced environment and maintain a high level of confidentiality.
Excellent time management and prioritization skills.
Ability to communicate effectively.
Proficient with computer applications and software.
Ability to maintain confidentiality of all aspects of job responsibilities.

People Operations Coordinator

Key skills