Develop and foster positive relationships with internal and external stakeholders
Ensure proactive timely resolution of all Resident inquiries
Professionally and courteously handle all Resident inquiries, feedback, complaints, or concerns
Enter all Resident move-ins and move-outs in Yardi
Review signed leases for accuracy and scan into Resident files in Yardi
Post monthly rents and late fees according to established policies and timelines
Process receipts immediately after they have been received
Maintain Accounts Receivable sub-ledger
Set up and process Resident pre-authorized payments monthly
Process evictions, rent increases, tenancy terminations, and Resident assignments in compliance with the standards

Post-secondary degree/diploma in accounting or related field
2 to 3 years of accounts receivable or collections experience
Strong command of MS-Word and MS-Excel
Excellent oral and written communication skills
Strong aptitude for working in a deadline-oriented environment
Able to work both independently and comfortably as part of a team
Excellent organizational skills with a strong ability to multi-task
Detail-oriented with attention to accuracy
Strong follow-up skills with the ability to effectively resolve difficult issues in a timely manner
Fluently bilingual, both written and spoken, in English and French
Multi-residential property accounting experience and knowledge of Yardi property management systems considered an asset.

Bilingual Revenue Accountant

Key skills