Operations Manager

Role Overview

• Be a key driver of Fnatic's growth in Japan; identifying opportunities, providing localised expertise and ensuring alignment with wider Fnatic objectives
• Lead day-to-day operations of Fnatic’s Japan-based professional gaming programme, including bootcamp planning, visiting team support, and local provider management
• Optimise player experience and foster a high-performance environment
• Build strong relationships with game publishers, tournament operators and other stakeholders in the Japanese esports ecosystem; strengthening our credibility, reach, and future talent pipeline
• Contribute to Japan/APAC title exploration and scouting workstreams in collaboration with Fnatic’s central Pro-Gaming team, especially Esports World Cup
• Play a prominent role in shaping Fnatic’s long-term facility strategy in Japan, supporting exploration, partner outreach, and setup planning
• Facilitate local execution of brand and partner activations in Japan, acting as an operational bridge between central teams and local stakeholders
• Develop new business opportunities in Japan with direction of HQ Partnerships leadership, and provide local expertise
• Work closely with the Creators team to identify and sign Creator talent of interest in APAC markets
• Manage key partner relationships with local wholesale/licensing stakeholders
• Provide assistance to Legal and People & Culture departments to facilitate local entity administrative requirements, immigration and other compliance
• Execute ad-hoc Japan-focused projects as directed by Fnatic leadership

Requirements

• Strong knowledge of the esports ecosystem in Japan (especially Apex Legends, Valorant and FGC)
• A confident, reassuring presence; able to build rapport with people from all backgrounds (pro talent, commercial representatives, fans and more)
• Resourcefulness and entrepreneurial mindset
• Ability to work autonomously and achieve outcomes without close direction
• Solid event/project management skills; comfortable dealing with the unexpected
• Commercial and marketing nous, with a desire to bring fans on our competitive journey
• Excellent verbal and written communication in English and Japanese, other languages desirable.

Benefits

• Diversity, Equity & Inclusion: #AlwaysFnatic
• We're happy to consider reasonable adjustments where needed to fully participate in Fnatic’s recruitment experience
• just let us know.