Manage all legal matters in ClickUp: prioritize, escalate, and actively keep track of deadlines.
Develop SOPs for 7 case categories (customer disputes, subcontractors, debt collection, litigation, insolvency, contracts/Terms & Conditions, other).
Prepare case summaries, create case files and position statements so an attorney can continue work immediately without follow-up questions.
Coordinate external counsel and internal stakeholders.
Make independent decisions when information is incomplete.

Parallel case management – You have managed many matters simultaneously while maintaining an overview. You always know what is open and what will happen next.
Control and prioritization – You decide what happens first, what can wait and what must be escalated. You do not work reactively.
Legal background – You have worked with legal issues and can classify and structure facts clearly.
Service contracts and dunning procedures – BGB §631 et seq., dunning proceedings and Terms & Conditions are familiar to you, or you can get up to speed quickly.
Tools as leverage – You actively use systems to manage your work. Tools and AI help you to work more efficiently.

Responsibility for real cases – You will take ownership of ongoing legal matters from day one. No practice tasks or simulations — you’ll work on real situations immediately.
Clear decision-making paths – You work directly with project management and the executive team. If a decision is required, it will be made, not postponed.
Transparent performance – Your progress is visible through your cases. Not by gut feeling, but by clear results.
System instead of chaos – You build lasting structures. Once you set something up properly, processes run more smoothly for you and the team.
Work with impact – Your work ensures deadlines are met, procedures progress and cases are closed. Without you things backlog; with you they move forward.

Paralegal – Legal Operations Manager

Key skills